Delivery conditions

  • The offers of the online shop are only valid for enterprises, tradesmen, freelancers and associations as well as for authorities which act in exertion of their commercial or freelance job-related function when concluding a bargain.
  • All prices are EXW net prices, plus legal sales tax and freight costs.
  • Shop articles which are marked with „packaging: carton“in the shop will be shipped in optimized packaging by our service provider. Depending on volume and quantity, the goods are shipped on pallets.
  • Parcel deliveries to Switzerland are effected cleared and duty paid, deliveries by a forwarding agency are effected uncleared and duty unpaid.     
  • Minimum order value is 200 €.     
  • In the event that the order value is below 200 €, we will charge a minimum quantity surcharge of 20 €.
  • Please understand that we can only send out complete packing units.     
  • Delivery is effected on euro pallets in countries, which belong to the euro pallet pool. Pallets are exchanged on delivery. To countries which do not belong to the euro pallet pool, tins are delivered on one-way pallets.     
  • Delivery usually is effected after payment with credit card/giropay after 1-2 workdays after receipt of order.     
  • In case of prepayment, delivery usually is effected 1-2 workdays after receipt of payment.     
  • Availability of the tins is visible in the online shop.    
    - "green" means that goods are available at the moment (subject to prior sale)
    - "yellow" means that there are only few packing units of this article left
       (less than 100 units)
    - "red" means that the article is not available at the moment

KLANN Delivery Conditions (PDF)

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